ABOUT CUSTOM PLUGS
10 years ago, Chris and Matthew set up an online business selling plugs.
To this day we still sell plugs, as well as clothing, accessories and much more. Although our product range constantly updates and evolves, the core mission remains the same.
“To be the number 1 choice for plug wearers across the world”
We’ve built a passionate team who shares our vision and we want to help you find your perfect pair of plugs!
WHO WE ARE
In 2011 we were both working 9-5 at the same restaurant job.
Our shared interests of Halo 2 and alternative music soon led to a great friendship.
One morning after a few too many drinks, Matt realised he had lost one of his plugs.
We searched every shop in the city for some replacement plugs and were struck with the realisation that the plugs on offer kinda sucked.
That day Custom Plugs was born and we came up with our plan to make plugs for plug wearers by plug wearers.
You may think that the goal of our business is to sell as many plugs as possible. But that is not the case.
We want to help plug wearers find the perfect pair of plugs, for some customers this is easy and for others, this may require help and guidance from us.
The overall mission of our brand helps inform and solidify our core values.
1 - Help plug wearers find the perfect pair of plugs
2 - Deliver happiness through customer service
3 - Embrace and drive change
4 - Be creative and have fun doing it
5 - Build a positive team through communication
There is no problem too big or small and if you aren’t happy, then we aren’t happy.
Despite receiving hundreds/thousands of orders and emails every week, we are still a relatively small team.
We take great pride in our team members and enjoy seeing them grow both at work and in their personal lives.
We wouldn’t be where we are today without them and their passion.
By keeping the team smaller we can offer more opportunities for them and spend more time, one on one to hear their thoughts and ideas.
A STRONG COMMUNITY
The sense of community we feel when speaking with our customers and seeing them out in the wild wearing Custom Plugs products fills our hearts with joy and keeps the fire burning for us to get a pair of Custom Plugs in every plug wearers ears.
We’ve made great friends through running this business and hope to make many more through our friendly and active online community.
Tag yourself wearing our products on Instagram to join in on the fun!
@ukcustomplugs #plugs #customplugs
OUR GROWTH & OUR THANKS
We literally started in a bedroom, working after our restaurant shifts and on weekends to try to make this a reality.
For us to now be able to do this full time and employ people is amazing!
We are very humbled by the support we’ve been shown and grateful for the opportunities and experiences we’ve had thanks to it.
As we continue to grow we are focusing our efforts on providing the best service, unique products and giving back to the community.
Thank you for taking the time to read our story.
Chris, Matt & Everyone at Custom Plugs x
Glass Opalite Plug / Gauge
Rose Quartz Plug / Gauge
Amethyst Plug / Gauge
Black Onyx Plug / Gauge
Triad Dangle Plug / Gauge
Gold V Saddle Plug / Tunnel / Gauge
Blue & Green Iridescent Plug / Tunnel / Gauge
Black Ebony Convex Plug / Gauge
Sono Teardrop Abalone Plug / Gauge
Infinity Dichroic Glass Plug / Gauge
Blue Goldstone Plug / Gauge
Grey Cats Eye Plug / Tunnel / Gauge
Brass Flower Of Life Plug / Gauge
Tiger Eye Plug / Gauge
Gold Mosaic Abalone Plug / Gauge
Pearl Silicone Tunnel / Plug / Gauge
Duo Pearlescent White & Teak Plug / Gauge
Duo Black Noir & Teak Plug / Gauge
Duo Dark Magenta & Teak Plug / Gauge
Tattoo Machine Keyring
Feather Dangle Plug / Gauge
Moon - Vegan Purse
Gold Star Dangle Plug / Gauge
FU2 Heart Hoodie
Pyramid - Brass Ear Weights (Pair)
Clear Quartz Stone - Pincer Keyhole Ear Weights (Pair)
Opalite Glass - Oval Keyhole Ear Weights (Pair)
Steel Sword Plug / Gauge
Silver V Saddle Plug / Tunnel / Gauge
Rainbow Fluorite Plug / Gauge
Teardrop Amethyst Plug / Gauge
Black Solid Silicone Plug / Gauge
Black Coffin Plug / Gauge
Gold Steel Teardrop Tunnel / Plug / Gauge
Teardrop Glass Opalite Plug / Gauge
Picasso Jasper Plug / Gauge
Opalite Single Flare Glass Plug / Gauge
Marble Black & Red Stone Plug / Gauge
Join our extended family by tagging us in your photos with @UKCUSTOMPLUGS & #CUSTOMPLUGS