The best jewellery company!
I will never go anywhere else for jewellery. The packaging is beautiful, sustainable and recyclable, my order is always shipped the same day and the customer service is next to none. The sizing of their plugs is exact and of the highest quality. I can’t recommend these guys enough honestly!
Wouldn't buy from anywhere else!
Wouldn't buy from anywhere else!
My partner and I have been buying from Custom Plugs for years and have always received the absolute best quality products.
I've recently been in touch with Miye to help with an exchange and the customer service I received was beyond fantastic, everything was sorted so quickly.
Couldn't recommend highly enough, thanks team 👌
Outstanding customer service
Had fantastic customer service from Miye dealing with problem I had regarding a pair of plugs I’d purchased. Super prompt & efficient contact over email. Not only are the plugs beautiful, the team are so friendly & helpful. Wouldn’t purchase my plugs from anywhere else now.
Recently made contact as i ordered the wrong product by accident, so contacted custom plugs and asked if it was possible to return the item, there was no hassle was very quick to response and help me sort this out, very good customer service skills and highly recommend! - was assisted by Piper
Cant recommend custom plugs enough :)
Absolutely amazing online store so many different plugs tunnels and clothing to choose from and the staff are really really friendly aswell and my delivery got here exceptionally fast.
The best shop for plugs & jewellery
I’ve been shopping with Custom Plugs for years now and I have never been let down, I’ve bought jewellery, clothing, cases, plugs, nearly everything on the site and not once have I been disappointed with my purchase, the most recent purchase was a hoodie, a set of silicone tunnels and a ring, they gave me a free pin for being a top customer, small things like that really go a long way, I will forever be recommending them to anyone in search of plugs or piercing jewellery, hoodies or T shirts, whatever it is, these guys do NOT disappoint.
Single most helpful company ever
Ordered some plugs and was advised that one of the sets were actually unavailable - Emily was great and helped me find a similar set!! Unforrunately the similar set was single flare plugs and I dont trust the little bands they need. Happily, Emily was there for me AGAIN and sent me the original plugs I ordered as soon as they were in stock, PLUS a free set of different plugs!! 10000/10 customer service
I put an order in late on Wednesday. Noticed I made a mistake when the confirmation order came through. I emailed straight away and got a reply first thing the next morning.
My issue was sorted straight away with no fuss and I received my order today.
Thanks to Miye who dealt with my query and order. Great service.
Fantastic as always
I honestly can't recommend Custom Plugs enough! They always have great customer service, but I want to say a huge thank you to Emily who I liased with for a few days about a specific ear weight that I wanted, I am so grateful that we got it sorted in the end! Emily was absolutely fantastic and patient with me! Thanks again Emily!
Fantastic Customer Service!
I’m very pleased with my experience ordering from Custom Plugs! This was my first time ordering from them and there was an issue with my PO Box, I live on a base in Germany with an American PO Box. I spoke to Emily and Miye, both WONDERFUL to work with. They both made sure I received my order even though they had to try more than one option of getting it to me. Custom Plugs went above and beyond to get me my order!
I have used Custom Plugs for a few years!
I have used Custom Plugs for a few years and I cannot fault the jewellery or the customer service at all! All of the team are incredibly lovely and always happy to help.
This is by far the best place to get tunnels/ plugs, they have the best quality great shipping times and very good customer service, I buy from here week in week out and I'd recommend anyone to give them a try.
I've ordered several times from Custom Plugs and have never been disappointed. They have excellent customer service and really quick delivery. Wouldn't order from anywhere else.
So happy with Custom Plugs!
So happy with Custom Plugs!! Ordered some silicone tunnels that are really good quality and i am happy with. However one plug that i ordered wasnt shipped with my order so i contacted customer services. My issue was dealt with by Emily who was very friendly, helpful and resolved the issue straight away without an issue. Would definitely recommend buying from Custom Plugs!
If you're looking for plugs look no further
If you're looking for plugs. Look no further! By far the best company I've ever used. Great customer service. Quick delivery and incredibly beautiful body jewellery. It's become a regular purchase now for me to continue adding to my already epic collection.
This is how businesses should work
This is how businesses should work! Friendly, reliable service with excellent customer relations...not to mention beautiful products. I've received many deliveries from custom plugs and never been disappointed. Cannot recommend these guys enough. If you want a fantastic online shopping experience go with custom plugs. You won't regret it. 10/10.
Every single time I buy from Custom Plugs I know I’m appreciated as a customer, I’ve had a few incidents where I’ve made a mistake with an address or had to reach out for help and they’ve always been so happy to help. I don’t shop anywhere else now, their products are top quality and their customer care is unparalleled and personal. Emily in particular is an absolute gem. Thank you guys!
I love Custom Plugs
I love Custom Plugs. They have the best quality in plugs, such a big choice in plugs and the costumer service is superb. I only buy from them and being a loyal costomer has its perks. You will remember me when you buy your plugs because you wont regret it.
Custom plugs has the best customer service
Custom plugs has the best customer service, always fast shipping and excellent quality! A+++ Recommend!
Out of this world!
Absolutely amazing staff, customer service that's out of this world and quality is fantastic! I have been using these guys for years and plan to continue for years to come!
Amazing customer service
The Custom Plugs team were so, so helpful when I accidentally ordered the wrong size! It was completely my fault but they sent the right ones out the next day, even sending me a random surprise plug for my troubles when I had an issue! Honestly couldn't fault the customer service, and that's resulted in me buying half of my boyfriends Christmas presents from their plug and accessory sections!
Absolutely fantastic company
Absolutely fantastic company. Always quality items, customer service is second to none. Packaging is also beautiful.
Every single pair of plugs are stunning
I first heard about ukcustomplugs through Instagram, and ever since then I’ve gone to them for every single pair of plugs I’ve needed I think I’ve got around 60-70 pairs of plugs from you guys and every single pair of plugs are stunning there always well packaged and the service is amazing, I highly recommend them to all my friends and Instagram followers and anyone else looking for plugs 😊