I put an order in late on Wednesday. Noticed I made a mistake when the confirmation order came through. I emailed straight away and got a reply first thing the next morning.
My issue was sorted straight away with no fuss and I received my order today.
Thanks to Miye who dealt with my query and order. Great service.
Fantastic as always
I honestly can't recommend Custom Plugs enough! They always have great customer service, but I want to say a huge thank you to Emily who I liased with for a few days about a specific ear weight that I wanted, I am so grateful that we got it sorted in the end! Emily was absolutely fantastic and patient with me! Thanks again Emily!
Fantastic Customer Service!
I’m very pleased with my experience ordering from Custom Plugs! This was my first time ordering from them and there was an issue with my PO Box, I live on a base in Germany with an American PO Box. I spoke to Emily and Miye, both WONDERFUL to work with. They both made sure I received my order even though they had to try more than one option of getting it to me. Custom Plugs went above and beyond to get me my order!
I have used Custom Plugs for a few years!
I have used Custom Plugs for a few years and I cannot fault the jewellery or the customer service at all! All of the team are incredibly lovely and always happy to help.
I've ordered several times from Custom Plugs and have never been disappointed. They have excellent customer service and really quick delivery. Wouldn't order from anywhere else.
So happy with Custom Plugs!
So happy with Custom Plugs!! Ordered some silicone tunnels that are really good quality and i am happy with. However one plug that i ordered wasnt shipped with my order so i contacted customer services. My issue was dealt with by Emily who was very friendly, helpful and resolved the issue straight away without an issue. Would definitely recommend buying from Custom Plugs!
If you're looking for plugs look no further
If you're looking for plugs. Look no further! By far the best company I've ever used. Great customer service. Quick delivery and incredibly beautiful body jewellery. It's become a regular purchase now for me to continue adding to my already epic collection.
Every single time I buy from Custom Plugs I know I’m appreciated as a customer, I’ve had a few incidents where I’ve made a mistake with an address or had to reach out for help and they’ve always been so happy to help. I don’t shop anywhere else now, their products are top quality and their customer care is unparalleled and personal. Emily in particular is an absolute gem. Thank you guys!
I love Custom Plugs
I love Custom Plugs. They have the best quality in plugs, such a big choice in plugs and the costumer service is superb. I only buy from them and being a loyal costomer has its perks. You will remember me when you buy your plugs because you wont regret it.
Custom plugs has the best customer service
Custom plugs has the best customer service, always fast shipping and excellent quality! A+++ Recommend!
Out of this world!
Absolutely amazing staff, customer service that's out of this world and quality is fantastic! I have been using these guys for years and plan to continue for years to come!
Amazing customer service
The Custom Plugs team were so, so helpful when I accidentally ordered the wrong size! It was completely my fault but they sent the right ones out the next day, even sending me a random surprise plug for my troubles when I had an issue! Honestly couldn't fault the customer service, and that's resulted in me buying half of my boyfriends Christmas presents from their plug and accessory sections!
Absolutely fantastic company
Absolutely fantastic company. Always quality items, customer service is second to none. Packaging is also beautiful.
Every single pair of plugs are stunning
I first heard about ukcustomplugs through Instagram, and ever since then I’ve gone to them for every single pair of plugs I’ve needed I think I’ve got around 60-70 pairs of plugs from you guys and every single pair of plugs are stunning there always well packaged and the service is amazing, I highly recommend them to all my friends and Instagram followers and anyone else looking for plugs 😊
This is by far the best place to get tunnels/ plugs, they have the best quality great shipping times and very good customer service, I buy from here week in week out and I'd recommend anyone to give them a try.
This is how businesses should work
This is how businesses should work! Friendly, reliable service with excellent customer relations...not to mention beautiful products. I've received many deliveries from custom plugs and never been disappointed. Cannot recommend these guys enough. If you want a fantastic online shopping experience go with custom plugs. You won't regret it. 10/10.