Click Accept To Claim Your Halloween Prize
Simply place an order of £15/$20/€20 or more excluding shipping and you’ll be guaranteed to win one of the following prizes:-
One Year’s Supply Of Plugs*
50% Off Everything Voucher
25% Off Everything Voucher
A Pair Of Plugs
1 X T-shirt
1 X Beanie Hat
Please note:- In order to enter you must click accept offer on the popup that displays at the cart screen. If you do not click accept offer you will not receive a prize.
Promotion ends on Monday the 31st October 2016. For the full terms and conditions please visit www.customplugs.com/pages/faq
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You can return your accessories / clothing items within 28 days of receipt for a refund of that item or exchange it for a different size or colour.
Please note that in the interests of hygiene certain items, such as body jewellery, cannot be returned.
Sale items, limited edition items and/or bundle deals are non-returnable unless due to manufacturing faults. They are sold at a discounted price and as such all sales are final.
Custom made products are also non-returnable as these are one of a kind, made-to-order products and as such all sales are final.
In all cases, the items returned must be in their original condition, which includes tags and any packaging. All goods will be inspected on return. The removal of stickers or other such free items will be charged against the customers refund if entire order is returned.
The goods are your responsibility until they reach our warehouse. Please ensure you package your return to prevent any damage to the items or boxes. We are not responsible for any items that are returned to us in error.
We’re always striving to provide the best customer service possible so all orders are shipped out within 2-3 working days depending on availability.
Please allow extra time for wooden products as these have to be made to order.
Depending where you are in the world will alter the shipping time.
Orders from the UK will usually arrive within 4-5 days of placing an order.
Overseas orders may take up to 3 weeks to arrive.
*Please note in busy periods dispatch time may increase*