As a CUSTOM PLUGS account holder you’ll get access to our loyalty program. Each time you shop you’ll earn points which can be exchanged for products!
Points can be redeemed at the checkout page and earning them isn’t just based on purchases.
Joining our loyalty program is free and simple! If you haven’t already simply create a customer account. Once you have an account you can start earning points. Just make sure each time you come back you’re logged in so the points can get tracked and assigned to your account.
Points can currently be earned for the following actions:
You’ll get the option to use your loyalty points at the checkout. Simply click the button ‘use reward points’ and momentary amount will be deducted from your order. Please note you need a minimum of 500 points in your account before you can redeem them.
Not to worry! Simply head to the account page and click ‘’Forgot password’’ We will then send you an email which verifies if you’re the account holder. From there you’ll be linked through to our site where you can choose a new password.
If you return a product the points earned in that purchase will be deducted from your account.
We need to track that your invitation has registered. The only way to do this is if your unique referral link is clicked. We identify an invitation when the unique link is clicked and a purchase is made from the same device. Once this has been done your account with be credited with reward points!
No, you can’t redeem your points for a cash equivalent. However points can be used against any online purchase.
No, we won’t give your personal information to a third party without your consent.
Points are allocated for personal use only. We can’t transfer these to another account.
If you change address, name or contact details then these can be easily updated. Simply log into your account and click on ‘’account settings’’
You can review how many points you have on your account page. Here you’ll also see your personal details.
Don’t be worried it’s easy! Simply sign up, enjoy and we will do the rest!
If you have any other questions please don’t hesitate to contact us on firstname.lastname@example.org and we will do our best to help!